TOPIC 2: From Customer’s Needs to Specifications: Introduction

TOPIC 2: From Customer’s Needs to Specifications

A first milestone in the engineering design process is to translate the customer’s needs and other constraints over the life cycle into functional and other properties specifications declared by objective and solution-neutral measurable indicators. This step is fundamental to clarify the functions and other expectations and functions that have to be satisfied.

This part 2 will include an activity to be performed during the kick-off week.

1. Introduction

This part is intended to be introduced to the students during the kick-off week.

They will have to define specifications of an everyday life object in order to illustrate the complexity of communication about expected functions and properties of an object (90 minutes approx.)