TOPIC 2: Effective Communication in Multicultural Virtual Teams

1. Introduction

The aim of this topic is to

  • share data, information and digital content with others through appropriate digital communication technologies.
  • adapt behavioural norms and netiquette of the employer while using digital technologies and interacting in digital environments.
  • understand how to build and lead an effective virtual team


Content of this topic:

  • Theory of media synchronicity MST. Choice of media (+cultures and English as lingua franca).
  • Company netiquette, ethical aspects (professional/ personal identity in social media, work time/free time)
  • Conflict/diversity management, importance of trust