Print bookPrint book

TOPIC 2: Effective Communication in Multicultural Virtual Teams

Site: MUPIC - Moodle
Course: MUPIC COURSE
Book: TOPIC 2: Effective Communication in Multicultural Virtual Teams
Printed by: Guest user
Date: Friday, 4 April 2025, 7:30 PM

Table of contents

1. Introduction

The aim of this topic is to

  • share data, information and digital content with others through appropriate digital communication technologies.
  • adapt behavioural norms and netiquette of the employer while using digital technologies and interacting in digital environments.
  • understand how to build and lead an effective virtual team


Content of this topic:

  • Theory of media synchronicity MST. Choice of media (+cultures and English as lingua franca).
  • Company netiquette, ethical aspects (professional/ personal identity in social media, work time/free time)
  • Conflict/diversity management, importance of trust

2. Activities

All activities are reflected in the individual learning diary! 

 

Before checkpoint 1: 

  • Reflect the choice of media you made in your team based on the Theory of  media synchronicity MST and your experiences during your team work..

Before checkpoint 2: 

  • Discuss in your diary: Have you had any conflicts in your team during this course? Describe how did you solve them? Is there something important to be added into the Conflict management test of the virtual aspects?
  • Read an article on trust, reflect the importance of trust in your team work during this course.

 

Hacker, J. V., Johnson, M., Saunders, C., & Thayer, A. L. (2019). Trust in Virtual Teams: A Multidisciplinary Review and Integration. 

Australasian Journal of Information Systems, 23. 

https://www.researchgate.net/publication/330529655_Trust_in_Virtual_Teams_A_Multidisciplinary_Review_and_Integration

 

Before checkpoint 3: 

(An integrated task, same as in Topic 1)

  • Find the company netiquette of your own organisation (or other), discuss the importance of netiquette and ethical aspects. 
  • Discuss all the above aspects from the points of view of:
    1. personal /professional identity,
    2. organizational culture,
    3. work time/free time in virtual team work.

 

Suggested other Articles:

Furmanek, Lukas & Daurer, Stephan. (2019). Application of Media Synchronicity Theory to Creative Tasks in Virtual Teams Using the Example of Design Thinking. 14. International Conference on Wirtschaftsinformatik (WI2019), At SiegenGermany   

 https://www.researchgate.net/publication/331522662_Application_of_Media_Synchronicity_Theory_to_Creative_Tasks_in_Virtual_Teams_Using_the_Example_of_Design_Thinking

International Journal of Project Management, 35(6), pp. 964-977. - social media policy 

https://blog.hootsuite.com/social-media-policy-for-employees/